Cognitive Edge’s safetySCAN makes it easy to quickly deploy an online tool for continuously gathering a large diversity of employee observations via computer or smartphone. The continuous flow of employee reflections, experiences and observations provide a large sample of fragmented narratives that together reflect an organization’s safety culture. This has the following applications:
safetySCAN allows employees to quickly capture their observations in text, audio, or photo. For each observation, a safety culture-specific set of signifiers enables employees to quickly qualify the meaning of that specific moment. When this is deployed to a large sample of employees (either as a single diagnostic or as continuous monitoring or scanning), safetySCAN yields rich cultural maps that help guide a company or organization in its safety improvement programs. Like cultureSCAN, safetySCAN uses SenseMaker® – the only software licensed to use Cognitive Edge’s patented signification methods.
Safety Culture – what it’s like to work around here
All organizations deploy strategies to manage safety. Many current approaches to safety practices put an emphasis on rules, training, assessing risks, and eliminating errors. This is characterized by a focus on safety systems, and an attempt to “engineer” better safety performance. However, such approaches fall short in having an impact on an organization’s most critical safety asset – it’s safety culture.
While systems approaches are capable of addressing some safety challenges, they are incapable of managing the complexity of safety culture – in fact they often undermine it. Safety systems that over-constrain or inappropriately structure work activity often produce negative unintended consequences. People develop shortcuts or work-arounds, become frustrated or complacent, and begin to view health and safety as a compliance burden. When such issues become habitual a shift in safety culture is even more critical.
To shape or shift a safety culture one needs to effectively make sense of an organization’s narratives. Narratives are the experiences, anecdotes, and observations that happen every day in offices, crew meetings, work breaks and on the job. The patterns across such narratives gives organizations a deep sense of their culture. The observations and experiences underlying these patterns indicate where and how change efforts should be focused.
In this sense a safety culture intervention becomes evolutionary. This approach requires an organization to continuously ask: “What actions can we take today to help us amplify what is working well with our current safety culture? What actions can we take to help us eliminate where we are at risk?” This continuous flow of action informed by deep safetySCAN insights is how organizations proactively shape their safety cultures and create transformational safety improvements. As Peter Drucker famously said: “Culture eats strategy for breakfast”.
Benefits of safetySCAN
Influence an organisation’s safety culture in authentic, effective, practical ways:
What do you get?
We are currently offering safetySCAN at a discounted price, as it is the second SCAN to be released. What you get for this is:
We’re working hard to launch the new SCANs experience, please leave your email address if you’d like to be updated when it launches.