Concept Papers

    Complexity, Emergence & Importance of Failure

    Written by Zhen Goh

    When seeking to solve problems, Snowden (2004) recognises that we have a tendency to either look for “best-practice” type strategies and imitate them, and/or stop exploring solutions too early. We…

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    Contextually Appropriate Perspectives

    Written by Zhen Goh

    The Cognitive Edge approach highlight the importance of recognising that multiple perspectives exist within groups however homogeneous in appearance. The ability to draw out these varying perspectives, and provide a…

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    Emergent Processes : Overcoming Attributional Errors

    Written by Zhen Goh

    Individuals often partake in simplistic and reductionist ways of attributing causality to events, and/or people’s role and positions within different situations. When people strive to find explanations and reasons for…

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    Narrative & The Ethnographic Inquiry

    Written by Zhen Goh

    The Cognitive Edge approach borrows features from the Anthropological method of the ethnographic interview, where researchers seek to understand the informant’s culture, and how their cultural universe informs meaning, through…

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    Ritualisation & Game-Playing

    Written by Zhen Goh

    Ritualisation and Game-Playing environments possess the propensity for ritualised public expressions of dissent to reaffirm and sustain, or change the existing social order. In particular, ‘rituals of status reversal’ bears…

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    Shell Downstream Safety slides

    Written by

    Download link to SenseMaker® slides presented by Michael Cheveldave to Shell’s Downstream safety leaders on 16 March 2016. Shell-Downstream_safety16Mar2016Rotterdamv4

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